| With its network of 845 full-line stores and more than
2,000 specialty stores, Sears is a leading retailer of apparel, home and
automotive products and related services for families throughout North
America, and is the nation's number one credit provider among retailers,
serving nearly 60 million households.
RETAIL
Full-Line Stores - 845 full-line stores, averaging 86,000
selling square feet, located primarily in the best malls in the nation and
offering:
- Softgoods - A complete selection of fashionable, quality
apparel and accessories for the whole family, plus cosmetics, fine
jewelry and home fashions, at value prices; includes leading national
brands as well as exclusive Sears brands such as Canyon River Blues,
Fieldmaster, Crossroads and Circle of Beauty.
- Hardgoods - A full assortment of appliances, electronics and
home improvement products and services; includes major national brands
as well as exclusive Sears brands such as Kenmore, Craftsman,
WeatherBeater and DieHard.
Specialty Stores - More than 2,000 specialty
stores, located primarily in free-standing, off-the-mall locations or
high-traffic neighborhood shopping centers.
- Hardware Stores - 265 neighborhood hardware stores under the
Sears Hardware and Orchard Supply Hardware names, averaging 20,000 to
40,000 selling square feet, that carry Craftsman tools, a wide
assortment of national brands and other home repair products.
- Dealer Stores - 653 locally-owned stores, averaging 5,000
selling square feet, that offer appliances, electronics, lawn and garden
merchandise, hardware and automobile batteries in smaller communities
and carry exclusive Sears brands such as Craftsman, Kenmore and
DieHard.
- The Great Indoors - A prototype store for home decorating and
remodeling, with more than 100,000 selling square feet, dedicated to the
four main rooms of the house: kitchen, bedroom, bathroom and great
room.
- Automotive Stores - 789 Sears Auto Centers and 347 NTB
National Tire & Battery stores that offer tires, DieHard and other
brands of batteries, and related services.
SERVICES
- Home Services - Product repair services as well as parts for
all major brands of home products, no matter who made them or sold them,
through a network of 14,000 installation service technicians; service
contracts, which provide annual maintenance checks as well as repair and
replacement coverage; and home improvement services, including
residential heating and cooling systems, siding, roofing, replacement
windows, pest control and carpet cleaning.
- Sears Direct - Various goods and services, such as
merchandise, insurance and club memberships, marketed to customers
through a variety of channels, including 17 specialty catalogs,
telemarketing, direct mail and the Internet.
CREDIT
Sears Credit - Consumer credit for nearly 60 million customer
households through Sears Card, the largest proprietary credit card in the
retail industry, with 30 million active accounts.
INTERNATIONAL
Sears Canada - A majority-owned subsidiary with 109 full-line
and 125 specialty stores offering retail, services and credit products
similar to those offered in Sears domestic operations.
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